Shipping Policy
Effective Date: [Insert Date]
1. General Information
At Arogyam Pharma, we are committed to delivering your orders accurately, in good condition, and always on time. Please read this Shipping Policy carefully as it contains important information regarding the shipping of our Ayurvedic products.
2. Order Processing
- Processing Time: Orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Verification: We may contact you for additional information if necessary to verify your order. Please ensure that your contact details are accurate to avoid any delays.
3. Shipping Rates and Delivery Estimates
- Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout. We offer standard shipping and expedited shipping options.
- Delivery Time: The estimated delivery time will depend on your location and the shipping method selected. Typically, delivery times are as follows:
- Standard Shipping: [5-7] business days
- Expedited Shipping: [2-3] business days
- Free Shipping: We offer free standard shipping on orders over [insert amount] within [insert regions or countries].
4. Shipping Destinations
- Domestic Shipping: We ship to all addresses within [insert country]. Please note that orders cannot be shipped to P.O. Boxes or military addresses.
- International Shipping: Currently, we do not offer international shipping. We are working on expanding our services to customers outside [insert country] and will update our policy accordingly.
5. Order Tracking
- Tracking Information: Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can track your order through the carrier’s website using the provided tracking number.
- Lost or Stolen Packages: Arogyam Pharma is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
6. Delivery Issues
- Incorrect Address: If you provide an incorrect address, please contact us immediately at [insert contact email/phone number]. If the order has not yet been shipped, we will update the address. If the order has already been shipped, we will assist in contacting the carrier, but we cannot guarantee a change of address after shipment.
- Failed Delivery Attempts: Most carriers will make multiple delivery attempts before returning the package to us. If a package is returned to us due to failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.
7. Damages and Issues
- Damaged Items: If you receive a damaged product, please contact us immediately at [insert contact email/phone number] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
- Missing Items: If your order is missing items, please contact us immediately so that we can correct the situation.
8. Contact Us
For any questions about this Shipping Policy, please contact us at:
- Email: [insert email address]
- Phone: [insert phone number]
- Address: [insert physical address]
Thank you for shopping with Arogyam Pharma. We appreciate your business and strive to provide the best service possible.
